Guest User
June 9, 2025
It was my first time in Oslo. I arrived at the hotel at 2:00. An Asian-looking receptionist said that I couldn't check in early. The luggage locker was full and I couldn't store it, so I sat next to it and waited. During this period, a white man gave me the key directly. The receptionist also told another foreign couple that they could check in early. So I asked her if I could check in early? She said yes, but she had to pay 100 kroner. At this time, there were more than 20 minutes before the check-in time. Is this hotel so short of money? I really didn't want to give her the money, so I went to the self-service machine to check in by myself, and found that I could check in by myself, but I was not very skilled in the machine. The Asian receptionist saw that I couldn't operate it and didn't help. At this time, another guest came to check in with another receptionist, so I also found another white-skinned receptionist and asked if I could check in? She said of course, with a cute smile and a very good attitude. After that, I asked this white girl any questions I had. It is recommended that the hotel manage some employees. It's not that our guests are short of money to give you, and they can wait, but when the rooms are empty, there is no need to let guests wait for 20 minutes. Flexible policies and an attitude that takes guests into consideration will give each other a better impression.
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